We offer returns and refunds for merchandise items (swags, T-shirts, accessories, etc.) but unfortunately, we cannot accept returns for skin care, topicals, extracts, and fungi products. We encourage you try small sizes first or join our loyalty program to avail for free trial products.
For approved returnable items, we cannot refund the shipping fees. We also have to charge for the shipment of the items back to us.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
We can gladly exchange items; however, we will need to charge for the shipping of the item back to us.
Once we’ve received the items back, we will notify you and will process the refund on your original payment method. Please allow at least 30 days for the refund to show up in your bank or credit card.
Thank you and we hope you understand.